Privacy Policy
1. Introduction
Welcome to Catch43 (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our registration software, or use our mobile application (collectively, the “Services”).
Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.
2. Information We Collect
We collect information that you provide directly to us, as well as data automatically collected through your use of our Services.
Personal Information
When you register an account, sign up for a program, or contact us, we may collect personal details such as your name, email address, phone number, physical address, and payment information.
Participant Information
As a sports/activities organization, we collect information about the athletes participating in our programs. This includes names, dates of birth, medical or allergy information, and emergency contact details.
Device and Usage Data
When you use our mobile app, we automatically collect device information. This includes your mobile device ID, device model, operating system, and information about how you interact with the app.
Location Data
With your explicit permission, our mobile app may access your device’s location to provide location-based services like directions to sports venues. You can disable this access at any time in your device settings.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
3. How We Use Your Information
We use the collected information for the following purposes:
To create and manage your account
To process registrations, payments, and assignments
To operate and improve our mobile app and registration platforms
To communicate with you about schedules, cancellations, and organization updates
To ensure the safety and well-being of our participants
To comply with legal obligations and resolve disputes
Marketing and Communications
We may use your personal information to contact you with newsletters, marketing, or promotional materials. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send, or by contacting us directly.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following situations:
Service Providers
We share your data with third-party vendors who perform services for us. This includes our software and app platform provider, Playbook Sports, as well as payment processors and hosting services.
Coaches and Staff
Relevant information (such as participant names and emergency contacts) is shared with authorized staff, coaches, and/or managers for operational and safety purposes.
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.
6. Your Data Rights: Access, Correction, and Deletion
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.
Accessing and Updating
If you believe that any information we are holding on you is incorrect or incomplete, or if you wish to request a copy of the personal data we hold about you, please contact us. We will promptly correct any information found to be incorrect.
Your Right to Delete
You have the right to request the deletion of your account and associated personal data.
You can request data deletion by navigating to the account settings within our mobile app or by contacting us directly at:
Upon request, we will delete or anonymize your information, except where we are required to retain it for legal, tax, or accounting purposes.
7. Regional Privacy Rights
Depending on your location, you may have specific rights regarding your personal information under local laws, such as the California Consumer Privacy Act (CCPA) or Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
These rights may include:
The right to request access to your data
The right to request deletion of your data
The right to opt out of the sale of your personal information
We do not sell your personal information.
To exercise these rights, please contact us using the information provided below.
8. Children’s Privacy
Our Services are intended for parents and legal guardians to register their children for sports programs.
We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent. All information regarding children is provided directly by the parent or guardian.
If we learn we have collected personal information directly from a child under 13, we will delete that information as quickly as possible.
9. Links to Other Websites
Our Services may contain links to other websites that are not operated by us.
If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating this webpage.
11. Contact Us
If you have questions or comments about this Privacy Policy or how your data is handled, please contact us:
Catch43
18823 Old Jacksonville Highway
Flint, TX 75762
Email: info@catch43.com
Phone: 423-771-8371
Website: www.catch43.com
